privacy policy
1. Information We Collect
We may collect personal information that you voluntarily provide when using our website, purchasing a product, requesting a service, or contacting us. This information may include:
- Your name, email address, telephone number, and billing or shipping address
- Payment and transaction information, which is securely handled by our third-party payment processors
- Order details, purchase history, product selections, and customer preferences
- Messages, inquiries, and other communications exchanged with our customer service or technical-support teams
2. How We Use Your Information
We may use the information we collect to:
- Process, manufacture, ship, and fulfill your orders, including custom barrel orders
- Provide order confirmations, shipping updates, and other transactional communications
- Respond to questions and provide customer service, technical assistance, or product support
- Maintain and improve our website, products, services, and overall customer experience
- Send promotional or marketing communications when permitted
- Detect or prevent fraudulent, unauthorized, or unlawful activity
- Meet applicable legal, regulatory, tax, recordkeeping, or firearms-industry requirements
3. How We Share Information
Hells Canyon Armory does not sell your personal information.
We may provide information to trusted third-party companies that perform services on our behalf, including payment processing, order fulfillment, shipping, website hosting, analytics, communications, and marketing. These providers may access personal information only as reasonably necessary to perform their assigned services.
We may also disclose information when required by law, legal process, court order, or government request. Information may also be disclosed when reasonably necessary to protect the rights, property, security, or safety of Hells Canyon Armory, our customers, or others.
4. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no internet transmission, electronic database, or storage system can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee the absolute security of information submitted to or maintained by us.
5. Your Choices and Requests
You may unsubscribe from promotional emails by using the unsubscribe instructions included in those messages. You may continue to receive non-promotional communications related to active orders, transactions, customer-service matters, or legal requirements.
You may also contact us to request access to, correction of, or deletion of certain personal information associated with you. We will review and respond to requests in accordance with applicable law. In some circumstances, we may need to retain certain information for legal, regulatory, accounting, fraud-prevention, warranty, or legitimate business purposes.
6. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.
When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed accordingly. Your continued use of our website following the posting of an updated policy constitutes acknowledgment of the revised policy.